In 2014, the managed file transfer community will no doubt be faced with many data security/data management challenges, which we will cover and discuss throughout the year. But for now, we would like to take a moment to reflect on the tremendous year we had in 2013.
Financial and Business Highlights
In 2013, bTrade experienced strong financial growth enabling us to continue investing in new capabilities and in the expansion of key personnel. Our sales team continues to build an impressive pipeline of managed file transfer business with both existing and new customers located in the various geographies of the world.
Next-Generation Managed File Transfer Technology: secureXchange
We made significant R&D investments over the past 12 months, including major enhancements to secureXchange, our next-generation managed file transfer solution. secureXchange 4.0 is designed to meet the critical and changing needs of the managed file transfer market, and more importantly, the demand from our customers. It is a solution that is easy-to-use, deploy and operate, while also affording full governance, compliance, mitigated risk and transparency.
99.7% rating for Customer Satisfaction Excellence
In the fall of 2013, we released the results of our customer satisfaction survey aimed at measuring customer experiences and perception of bTrade, as well as our software and services. We were pleased with the results of the survey, as respondents rated their bTrade experience as extremely positive with a 99.7% rating for customer satisfaction excellence. It was extremely gratifying to receive this recognition from our customers. Our investment in the development of our people to deliver the best customer experience, from designing and implementing holistic managed file transfer technology solutions, to managing and optimizing these investments over time, is paying off in a big way for our customers.
In 2014, we will continue serving you with new and enhanced managed file transfer solutions to meet your evolving needs. To our customers, we value our relationship and business with you. To those future customers, we look forward to working with you to help you meet your evolving data encryption and data security needs.
bTrade wishes you all a successful 2014!
For more information on bTrade’s data encryption and data security solutions and services, please visit bTrade.com