As a Managing Partner of bTrade, I get asked a lot of questions some technical, some strategic, some just plain funny. (Yes, some one once asked if we could transfer a file via fax “just in case.” True story. We politely declined.)
But there are a few questions that keep coming up, no matter the industry, title, or time zone. So I thought I'd share the top five I hear most often and how I actually respond.
Let’s go:
1. “Why not just use SFTP?”
SFTP works... until it doesn’t. One logistics client lost a7-figure contract because a weekend script silently failed. No alert, no retry—just a Monday full of damage control.
Now? They’re using TDXchange with automated retries, alerts, and monitoring. And their ops team gets to sleep again.
2. “Aren’t APIs replacing file transfers?”
APIs are great until you try sending a 4GB encrypted batch to three continents. One client tried to go “API-only” and ended up printing Swagger docs and mailing them to a partner still using AS2.
MFT isn’t legacy—it’s purpose-built. Use both, smartly.
3. “How secure is your platform?”
Very. Security is baked into everything we do:
Secure coding & DevSecOps
Static code scans on every commit
Automated DAST
External pen testing
Runtime protection with Waratek for Java
A CIO once told us, “You take security more seriously than our own team.” I’ll take it.
4. “Can it scale?”
We’ve helped clients scale from 50,000 to 400,000 transfers overnight. One retailer didn’t even notice the spike until Monday’s dashboard check. That’s how infrastructure should behave.
With clustering, Kubernetes, and geo-redundancy, scaling isn’t just possible, it’s painless.
5. “Why bTrade?”
We’re not just another vendor—we’re a partner. We help design infrastructure, secure complex data flows, troubleshoot the edge cases others avoid, and yes—we actually answer the phone.
One client called us their “file transfer SWAT team.” We’ll take that too.
Final Thoughts
MFT isn’t just a utility. It’s infrastructure. And if you’re moving payments, trades, or healthcare data you can’t afford to get it wrong.
Got more questions? Let’s talk. I've probably heard it. And if not, bring it on.