Wishing You Happy Holidays!
2014 will soon be upon us and it is my sincere wish that all of our customers, partners and bTrade team members have a wonderful holiday and prosperous new year!
Next Generation Managed File Transfer Technology: secureXchange 4.0
bTrade has been very busy planning and preparing for 2014 and beyond, as we continuously improve our managed file transfer solutions and capabilities. We have continued to execute our growth strategy through the ongoing deployment and success of our next-generation managed file transfer solution, secureXchange. secureXchange 4.0 was designed to meet the critical and changing needs of the managed file transfer market, and more importantly, the demand from our customers for a solution that is easy-to-use, deploy and operate, while also affording full governance, compliance, mitigated risk and transparency.
Financial and Business Update
bTrade remains on target to finish 2013 with increases in both net income and year-over-year revenue. We have seen strong financial growth enabling us to continue to invest in new capabilities and in the expansion of key personnel. Our sales teams continue to build an impressive pipeline of business with existing customers looking to upgrade and with new customers in the strategically important SMB space, as well as solid adoption from Fortune 500 companies located in the various geographies of the world. We are reaching new heights as we realize the benefits of our prior strategic investments that have helped us achieved market traction.
99.7% rating for Customer Satisfaction Excellence.
In the fall, we released the results of our customer satisfaction survey aimed at measuring customer experiences and perception of bTrade as well as our software and services. We were pleased with the results of the survey, as respondents rated their bTrade experience as extremely positive with a 99.7% rating for customer satisfaction excellence. It was extremely gratifying to receive this recognition from our customers. Our investment in the development of our people to deliver the best customer experience, from designing and implementing holistic managed file transfer technology solutions, to managing and optimizing these investments over time, is paying off in a big way for our customers.
These are exciting times at bTrade as well as in the managed file transfer marketplace. We thank you for your continued interest and investment in our company, and we look forward to working with all of our customers in 2014. We value our relationship and business with you.
Once again, I wish you happy holidays and much success in the New Year and across all your endeavors!
Yours Very Truly,
CEO & President, bTrade LLC