Glendale CA – May 28, 2015 – bTrade, the industry leading compression and managed file transfer (MFT) provider, today announced the results of its second customer satisfaction survey aimed at measuring customer experiences and perception of its services.
Survey respondents rated bTrade on key metrics including: expertise and professionalism of employees, timeliness and effectiveness of problem resolution, return on investment, and overall customer service satisfaction. As a result of outstanding customer feedback, bTrade has earned a 99.8% rating for customer satisfaction excellence.
“We are excited to receive this recognition from our customers, as it acknowledges our unwavering focus on providing best-of-breed Managed File Transfer solutions supported by a superior customer experience,” said Steve Zapata, bTrade’s President and CEO.
For more information on bTrade’s solutions and services, please visit bTrade.com.